Contact
designadditive.fr@gmail.com
Boulevard Paul Pochet Lagaye
Clermont-Ferrand, France
Frequently Asked Questions
What is the return policy?
The part can be returned within 14 days of receipt. It must not have been damaged and must not be missing any components.
Where are the parts made?
All our parts are designed and printed in France, in Auvergne.
We attach great importance to the finish of each part before shipping.
Is it possible to custom-make parts on demand?
For all inquiries regarding custom part manufacturing, please contact us via the form or by email.
We will then discuss your project and provide you with the most suitable quote.
When will I receive my order?
We ship the order within 4 business days.
For orders within France, the delivery time is 4 to 8 days.
What are the shipping costs?
For delivery in France:
- Delivery to a relay point: €4.99
- Home delivery: €5.99
For delivery in Europe, excluding France:
- Relay point delivery: €9.99
- Home delivery: €14.99